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FAQ

Below we have tried to compile some of the most important and frequently asked questions we receive from our users.
Please note that we have also included more in depth information on our product category pages
For example, our Cremation Urns page contains a wealth of information underneath the individual products, please take the time to read through all of this as well as the resources under the ‘Information’ tab at the top of our site, we have worked hard to bring you as much and as details information of everything to do with cremation.

What Size Urn Do I Need?

We use and the industry standard to calculate urn size is based on the below formula which will be suitable to hold the full amount of a humans ashes.

Deceased Weight Urn Capacity
1 Stone 0.25 Litres
4 Stone 1 Litre
1 lb 1 cubic inch

Are Urns Sealed Shut?

All urns are sealed in some way. The most common method for sealing an urn is via a screw lid, which you will find on most of our urns for ashes. The smaller, keepsake urns may be secured via a screw shut compartment and our biodegradable urns are usually self securing, with a small amount of water being added to secure the lid prior to burial / scattering.

Are Urns Buried?

Yes, people do bury urns, this is commonly what you will see at an urn memorial garden. We offer a range of biodegradable urns that can also be buried, either in the ground or at sea – this will combine with the environment over time.

I Need to Change My Order

Please contact us as soon as you can with your name and confirmation order to support@urnsforashes.co.uk we will do all we can to help

Delivery Options

Urnsforashes.co.uk are happy to offer you free delivery on all of our products. Items will be dispatched the same day if ordered before 10am or next day if ordered after this time.
Items are dispached via a courier within 2 days and so you will receive your urn order within 5 working days, usually before. If you have ordered engraving for your item, the delivery time make take a little longer, you will still receive your urn within 7 working days.
If you need an order more urgently, please contact us on support@urnsforashes.co.uk and we will do our best to help – additional delivery charges may apply if you need an order quicker.
We also offer an express delivery option for £9, items will be dispached next day at the latest and will be delivered the next day*
The above delivery info is for UK mainland only, for all other delivery addresses please contact us on the above email address and we can give you more information on our delivery options.
*If you order after 10am on a Thursday and select ‘next day delivery’, your item will be delivered Monday. If you order after 10am on a Friday and select ‘next day’ your item will be delivered Tuesday.

Do You Deliver Overseas?

We do offer overseas delivery, please contact us on support@urnsforashes.co.uk for more information and to place your order.
As a brief answer, international delivery should take around 7 working days, up to 10 if your order includes engraving.