Taking human ashes on a TUI flight

Taking ashes on a TUI flight

We reached out to TUI and asked them to clarify their policies and procedures for travelling with ashes on their flights.

Can you take ashes on a plane with TUI?

Yes, TUI allows the transportation of human and pet ashes on their flights. Their rules and regulations are as follows:

  • You can take ashes on as a separate item alongside your carry-on.
  • Ashes must be transported in a suitable container – non-metallic and made from security-friendly materials, e.g.ceramic, glass, marble, plastic or wood. 
  • You must carry the ashes on your lap throughout the duration of the flight.
  • You must show a copy of the death certificate at check-in and customs.
  • TUI has confirmed that ashes can be transported in an urn made of suitable materials.
  • You must contact TUI before travelling as they will need to add a note to your booking explaining that you’re travelling with ashes.

TUI may remove the ashes from your baggage and refuse to let you fly if you’re travelling without the necessary documentation or a sufficient container.

TUI flight urn restrictions

TUI allows you to transport ashes within an urn on their flights, providing you follow these rules:

  1. You must inform TUI that you’re carrying an urn before you arrive at the airport.
  2. You must carry the urn on your lap throughout the flight.
  3. The urn must be made from non-metallic materials such as glass, wood, plastic, marble or ceramic to avoid any issues with airport security.
  4. The urn lid must be securely sealed.
  5. TUI have told us that there are no restrictions on the size and weight of the urn you choose to fly with, but we recommend taking one that is light and not too large, as you will have to carry it for the entire flight.

TUI flight baggage allowance

All TUI customers are allowed one 10kg piece of hand luggage measuring 55cm x 40cm x 20cm. 

The standard weight limit for checked baggage on TUI flights is 15kg. However, certain holiday types may come with a 20kg allowance.

Where can I fly to with ashes? 

TUI will allow you to travel with ashes to any destination they serve, provided that you tell them beforehand and are travelling with a death certificate.

However, each country has its own rules and regulations regarding the transportation of ashes, so we recommend researching the specific requirements of your destination country thoroughly.

To avoid disappointment, we suggest contacting your destination country’s embassy and asking what they require. This is the best way to confirm you have adequate paperwork to make your trip as straightforward as possible.