We reached out to TUI and asked them to clarify their policies and procedures for travelling with ashes on their flights.
Yes, TUI allows the transportation of human and pet ashes on their flights. Their rules and regulations are as follows:
TUI may remove the ashes from your baggage and refuse to let you fly if you’re travelling without the necessary documentation or a sufficient container.
TUI allows you to transport ashes within an urn on their flights, providing you follow these rules:
All TUI customers are allowed one 10kg piece of hand luggage measuring 55cm x 40cm x 20cm.
The standard weight limit for checked baggage on TUI flights is 15kg. However, certain holiday types may come with a 20kg allowance.
TUI will allow you to travel with ashes to any destination they serve, provided that you tell them beforehand and are travelling with a death certificate.
However, each country has its own rules and regulations regarding the transportation of ashes, so we recommend researching the specific requirements of your destination country thoroughly.
To avoid disappointment, we suggest contacting your destination country’s embassy and asking what they require. This is the best way to confirm you have adequate paperwork to make your trip as straightforward as possible.